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Refund policy

If you're not happy with your spices, please contact usΒ and we'll make it right.

Unfortunately, we do not accept returns. We will do our best to provide a refund and/or replacement for damaged or incorrect items.

how do we compare? Supermarket Icon Supermarket Fair Trade Icon Fair Trade
Heirloom Spices Yes No No
Fair Prices for Farmers Yes No Depends on global commodity price
Time in Storage None. We import spices at harvest Up to 10 years At least 1 year
Flavor Profile Intense & fresh Stale & bland Inconsistent
Knows Farmers Names Yes No Unlikely
Customer Service Fast responses from real people! No There might be a 1-800 number?